Location: Riyadh
Retailo is looking for an Operations Manager based in Riyadh. This is a full-time position.

Retailo is the fastest growing B2B e-commerce platform in MENAP.  

Job Purpose:

You will be responsible for Fulfillment Center’s operations with the aim to provide superior customer service to all internal & external customers. You will also be responsible for development & implementation of the company’s short term & long term strategies (new business partner operations planning, warehouse and inventory management, people’s leadership, infrastructure development, budget preparation & tracking, quality assurance etc.). Moreover you will have to ensure efficient/cost effective warehouse planning, inventory management, field execution and logistics.

Responsibilities:

  • Ensure an efficient warehousing, trade execution and collection at the fulfillment center. You also need to ensure that the company warehouses & infrastructure meets the company’s short and long term business needs.
  • Deployment of operations and logistics plan. You will help implement company SOPs (add safety) in your Fulfillment center.
  • Providing superior customer service through efficient processing of customer orders and timely delivery against orders through shift management.
  • Support for all internal & external customers to resolve their concerns and executes company distribution strategies to support Growth team in selling volume at lowest possible cost.
  • Work with the product & tech team to optimize operations.

Requirements: